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Is the Customer Always Right? 5 Top Rules For House Cleaners

Is the customer always right? In this episode of Ask a House Cleaner, the customer sets some buyer rules. Excellent customer service is about providing the best customer experience. And that’s easy once client – customer boundaries exist.

Customer satisfaction starts with the homeowner being clear about their expectations.

If you’re just starting a cleaning business, these five tips will help you keep the customers you close. Grow your cleaning business or maid service by doing what other house cleaners won’t.

Expectations – How to Manage Cleaning Clients Wishes

Expectations are a tricky thing in house cleaning and maid service. Our clients hire us to clean their homes, but how do you manage their wishes, hopes and the projects they pay for? The House Cleaning Guru, Angela Brown, takes a look at cleaning client’s expectations. Today we learn about upselling without over promising. Learn how to grow your cleaning business, in way that is easy to duplicate. And be so clear that your customers can share your rules with their friends. This means more referral business for you.

Expectation management is more than meeting the client’s requests. It’s about setting realistic expectations and boundaries.

Cleaning Lady is Coming, Should I Clean First?

Cleaning Lady is coming. What should I do before she gets here? Today we look at secret housekeeper cleaning tips to show you how to get the most from your house cleaner or maid. Want to know how maids clean? Want to know what wastes their time? The House Cleaning Guru, Angela Brown shares strategies to streamline the house cleaning routine.

What Should I Wear To Bid A Cleaning Job? (First Impressions)

What should you wear when bidding cleaning jobs? We know how important first impressions are, but does that mean wearing a suit? While It’s important to look your best, it’s more important to look the part. The House Cleaning Guru, Angela Brown, discusses cleaning uniforms, and clothing for sales calls. Learn which props will enhance your professional attire. If you’re an independent contractor or a maid, these tips will help you ace your next job interview.

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