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What Your Cleaning Clients Won’t Tell You

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Own a Cleaning Business

How do You Get Paid for Cleaning Houses?

Build Credentials when You’re Just Starting a Cleaning Business

Bonding & Insurance for House Cleaners, Maids & Janitors

Should Your Cleaning Business Offer a Satisfaction Guarantee?

Should you Accept Credit Cards for your Cleaning Service?

How to Get Referrals for Your Cleaning Business

Should You Pay a Referral Fee for Cleaning Jobs?

What Type of Car Should You Have for your Cleaning Business?



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Broken Vacuum – What Should I Do?

Broken vacuum. “Nooooo.” What should I do? This question comes from house cleaners with a broken vacuum and half a house left to clean.
Today on Ask a House Cleaner we look at options for a broken vacuum. It could be a suction problem; the vacuum is not picking up anything. You have an empty vacuum and you’ve checked the hose attachment – it’s got to go to the shop.
Angela Brown, The House Cleaning Guru says it happens to every maid and every house cleaner. So, ask to borrow the customer’s vacuum or have a backup vacuum in your car.
Every day check your equipment and have a vacuum repair shop on speed dial.

Prejudice and Bias Towards House Cleaners

Prejudice and bias towards house cleaners? If you are a cleaning service provider you’re feeling the pinch from homeowner prejudice. Stuck in an old-fashioned mindset of chauvinism, racism, and bigotry. Maids and housekeepers with tattoos and facial piercings are feeling unwelcome.

Angela Brown, The House Cleaning Guru does a deep dive into open mindedness with a plea to home owners. “Hold off on the judgment, prejudice and pious attitude. Permission of acceptance the new norm. Get rid of your animosity, ageism, and sexism.

A savvy cleaner knows that appearance and first impressions matter. But homeowners need to realize that narrow-mindedness and house cleaning don’t mix.

Depression – Are You Helping or Enabling?

Depression. You know somebody whose house is a mess. They’re filled with anxiety, gloom, sadness, misery, worry, and sorrow. The trouble with depression is you want to help, but you can’t change someone else.

Today on Ask a House Cleaner we dig into compassion and helping vs. enabling. Angela Brown, The House Cleaning Guru covers mild depression to severe depression. “Get clear about your reasons for helping.” Yes, you can volunteer, but you’re still dealing with mental health and neglect. It’s a classic case of desperation meets good Samaritan.

They have to want to change and they may not want your help or maybe they just don’t care.

Lock Out – Can’t Get in to Clean

Lock out! You can’t get in to clean and the customer is not responding when you call or text. And you don’t have an alarm code or a hidden key. What do you do? Can you prevent the lock out?

As a maid service, a lock out means you’re wasting time you could be earning money.

Today on Ask a House Cleaner we cover tips you’ll find in your maid service training, and house cleaner training.

Angela Brown, The House Cleaning Guru gives tutorials on giving the homeowner a reminder of your cleaning. Charge a lock out fee, have them hide a key. And market your cleaning business in a way that prevents lockouts from happening.

Part Time Expert – Should I Tell?

Part time expert or hack? A guy owns a business designing websites and moonlights as a house cleaner on the side. Can he bill himself as a part time expert or must he disclose to clients he’s got two jobs?

Today on Ask a House Cleaner we look at entrepreneurs who wear lots of hats. Angela Brown, The House Cleaning Guru says “Yes, be a part time expert. Clients hire you for solutions for a clean home. They don’t want to know that you have another job.”

Divulging too much dilutes your authority and reduces your expertise. Be a Savvy Cleaner and be the expert of that window of your life.