5 success traits of cleaning employees keep coming up when hiring house cleaners or maids. These success traits are the hallmark of a savvy cleaner and taught in our house cleaner training.
They are reliability, being a self-starter or problem solver, willing to learn or teachable and honesty. Among the top 5 success traits of a successful maid service is the ability to follow company rules and be kind.
Angela Brown, The House Cleaning Guru gives cleaning advice in this and other cleaning videos to help you grow your cleaning company.
Should you start a cleaning business with your spouse? And if you do, what precautions should you take so the marriage and business don’t fall apart if things go wrong?
Are you paralyzed by cleaning customers who think they are better than you? Many house cleaners and maids have thin skin. Some clients will act like they’re better than you with put-downs disguised as jokes.
Beware of critical comments, superior behavior and other unwelcome comments that provoke shame.
Nobody is better than you. The inferiority complex is part of keeping up with the Jones’s and is judgmental and can make you feel bad if you let it.
What do you do when customers don’t pay? You’re there to do house cleaning, not bill collections. Do you charge late fees for late payment or worse, no pay? And do you keep cleaning when customers don’t pay and just send them an invoice?
On your walkthrough, there needs to be an agreement of payment terms. Deposit upfront for move in-move outs. Cash on demand (C.O.D.) or a credit card on file for all customers. And clarify you’re not a bill collector when you give the bid or the job estimate. Theft of services is a real bugaboo. No pay, no cleaning.