Broke Something while Cleaning

House Cleaners break stuff. It’s never intentional, but how you handle breakage and damage at a client’s home is paramount to the success of your business. Some clients feel weird about asking their cleaning person to pay for damages – but you know they’re tweeting “My cleaning lady broke my things”. The House Cleaning Guru, Angela Brown weighs in on what to do when you break stuff while cleaning and proper protocol to resolve the issue.