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Rules and Guidelines, Frustrated Woman on Computer - Featured Image

Rules and Guidelines for Maids and Housekeepers

Rules and guidelines can streamline your turnover service.  Maids and housekeepers need rules and guidelines so things don’t get crazy in their cleaning business.

Angela Brown, The House Cleaning Guru says every maid service has scheduling issues and cancellations. Know your rules and guidelines and share them with your customers and employees and Airbnb hosts.

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Ask A House Cleaner, House Cleaner Mulligan, Savvy Cleaner

How to Use the House Cleaning Mulligan to Get More Referrals

Ask a house cleaner what a mulligan is and how to you get referrals from them? Angela Brown, The House Cleaning Guru explains all about the Mulligan and where to get ideas for Mulligans to grow your house cleaning business.

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Ask a House Cleaner, Good Time to Quit, Savvy Cleaner

When is a Good Time to Quit a Cleaning Client?

When is a good time to quit a cleaning client? It’s a tough call when you have to make the decision. A good time to quit is when your gut instinct or intuition kicks in and makes you want to end the contract.
We Ask a House Cleaner business advice for house cleaners and maids.
Angela Brown, The House Cleaning Guru says more questions are part of finding a good time to quit. Don’t just quit a cleaning client or stop working for a client. It’s a business decision that needs attention.
Today’s sponsors are Savvy Cleaner Training, My Cleaning Connection and HouseCleaning360.com

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Ask a House Cleaner, Always Late, Savvy Cleaner

Late. Absent. Running Behind Schedule – My Maid is Late Again!

Late. Absent. Running behind schedule. Cleaning customers lament that their house cleaners and maids are unreliable. What ever happened to punctuality, consistency, and dependability? Homeowners have places to go. But if the house cleaner is constantly a no show – why would give them a key and more trust for their homes? In today’s episode of Ask a House Cleaner, we look at the cost of being tardy or postponing your client’s cleaning.

Customer service is all about being precise, early or showing up right on time.

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Ask a House Cleaner, Customer Always Right, Savvy Cleaner

Is the Customer Always Right? 5 Top Rules For House Cleaners

Is the customer always right? In this episode of Ask a House Cleaner, the customer sets some buyer rules. Excellent customer service is about providing the best customer experience. And that’s easy once client – customer boundaries exist.

Customer satisfaction starts with the homeowner being clear about their expectations.

If you’re just starting a cleaning business, these five tips will help you keep the customers you close. Grow your cleaning business or maid service by doing what other house cleaners won’t.

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