Ask a house cleaner what a mulligan is and how to you get referrals from them? Angela Brown, The House Cleaning Guru explains all about the Mulligan and where to get ideas for Mulligans to grow your house cleaning business.
When is a good time to quit a cleaning client? It’s a tough call when you have to make the decision. A good time to quit is when your gut instinct or intuition kicks in and makes you want to end the contract.
We Ask a House Cleaner business advice for house cleaners and maids.
Angela Brown, The House Cleaning Guru says more questions are part of finding a good time to quit. Don’t just quit a cleaning client or stop working for a client. It’s a business decision that needs attention.
Today’s sponsors are Savvy Cleaner Training, My Cleaning Connection and HouseCleaning360.com
Late. Absent. Running behind schedule. Cleaning customers lament that their house cleaners and maids are unreliable. What ever happened to punctuality, consistency, and dependability? Homeowners have places to go. But if the house cleaner is constantly a no show – why would give them a key and more trust for their homes? In today’s episode of Ask a House Cleaner, we look at the cost of being tardy or postponing your client’s cleaning.
Customer service is all about being precise, early or showing up right on time.
Is the customer always right? In this episode of Ask a House Cleaner, the customer sets some buyer rules. Excellent customer service is about providing the best customer experience. And that’s easy once client – customer boundaries exist.
Customer satisfaction starts with the homeowner being clear about their expectations.
If you’re just starting a cleaning business, these five tips will help you keep the customers you close. Grow your cleaning business or maid service by doing what other house cleaners won’t.
@SavvyCleaner by Angela Brown Back in the olden days (I never thought in my 40’s I’d be able to use that phrase, but here goes,) they had newspapers. Large printed pages folded neatly together and delivered to our doorstep every morning. The newspapers were filled with news, local stories, advertisements and obituaries. The first thing I read […]