Billing-Collections

796 Still Waiting for My Money, Angela Brown, Savvy Cleaner

I am Still Waiting for My Money for House Cleaning

“I’m still waiting for my money for housecleaning.” We hear it all the time. “How long should I wait to get paid for house cleaning?” And, “How do I collect for house cleaning payments?”
You can activate a late charge if your past due and collection rules specify. Your job is to clean houses not collect the money. There are lots of programs that allow you to bill the client, and put them on auto-pay. Once they approve of your work, it’s one-click credit card processing. 

When Customers Don't Pay Woman with Overdue Bills - Featured

When Customers Don’t Pay

What do you do when customers don’t pay? You’re there to do house cleaning, not bill collections. Do you charge late fees for late payment or worse, no pay? And do you keep cleaning when customers don’t pay and just send them an invoice?

 On your walkthrough, there needs to be an agreement of payment terms. Deposit upfront for move in-move outs. Cash on demand (C.O.D.) or a credit card on file for all customers. And clarify you’re not a bill collector when you give the bid or the job estimate. Theft of services is a real bugaboo. No pay, no cleaning.

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