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When Customers Don't Pay Woman with Overdue Bills - Featured

When Customers Don’t Pay

What do you do when customers don’t pay? You’re there to do house cleaning, not bill collections. Do you charge late fees for late payment or worse, no pay? And do you keep cleaning when customers don’t pay and just send them an invoice?

 On your walkthrough, there needs to be an agreement of payment terms. Deposit upfront for move in-move outs. Cash on demand (C.O.D.) or a credit card on file for all customers. And clarify you’re not a bill collector when you give the bid or the job estimate. Theft of services is a real bugaboo. No pay, no cleaning.

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Ask a House Cleaner, Client Doesn't Pay, Savvy Cleaner

My Client Doesn’t Pay @SavvyCleaner

The client doesn’t pay for house cleaning and claims he forgot to pay. If your client doesn’t pay for maid service, didn’t leave a check, or has no credit card do you work for free or leave?

Today we Ask a House Cleaner how to get paid for house cleaning when the client doesn’t pay. 

Angela Brown, The House Cleaning Guru insists on using worksheets as a built-in payment system. Your worksheet is your invoice with price and guarantee. 

Our show sponsor is HouseCleaning360 is a referral database for your next savvy cleaner. 

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05 Ask a House Cleaner, late fee for slow pays, Savvy Cleaner

Late Fee For Slow Pays? @SavvyCleaner

Ask a House Cleaner Should I charge a late fee for slow pays? Angela Brown – the house cleaning guru what to do when cleaning clients are slow to pay their house cleaners. How to set your business boundaries early, and how to collect your money up front.

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