Employee Training

Ask a House Cleaner, House Cleaner Broke My Stuff, Savvy Cleaner

House Cleaner Broke My Stuff @SavvyCleaner

House Cleaners break stuff. It’s never intentional, but how you handle breakage and damage at a client’s home is paramount to the success of your business. Some clients feel weird about asking their cleaning person to pay for damages – but you know they’re tweeting “My cleaning lady broke my things”. The House Cleaning Guru, Angela Brown weighs in on what to do when you break stuff while cleaning and proper protocol to resolve the issue.

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Ask a House Cleaner, Maid Talks Too Much, Savvy Cleaner

My House Cleaner Talks Too Much @SavvyCleaner

“The house cleaning lady talks too much when cleaning my home.” Clients #AskaHouseCleaner if there are rules about chatting in the cleaning training manual. “I paid the maid service to come clean the house, not yabber.” The House Cleaning Guru, Angela Brown shares proven tips for homeowners, and housekeepers. Listen: My House Cleaner Talks Too

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Bad Day? House Cleaners with PMS @SavvyCleaner

In our company and in our home, we allow everybody 3 bad days a month. (And that is overkill.) If you have a bad day where you feel mean and ugly inside, or you want to bite somebody’s head off we have rules for coping. We’ve followed these rules for 20 years both in my house cleaning company and in my home and they work really well. Here they are:

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