What do you do if you feel unsafe while cleaning? Suppose you find drugs, sharps or other paraphernalia. Should you call the cops, tell your boss or look the other way?

Can I use Amazon Home Services to grow my cleaning company? House cleaners wonder if the no marketing approach that Amazon Home Services provides makes sense.

Angela Brown, The House Cleaning Guru says Amazon Homes Services removes sales by advertising for you. Sure, they will do a background check when you sign up. And you need to have the training, insurance, and a business license. But if you have a cleaning service you may want to join the growing Amazon list of skilled professionals.

Botched referral. What do you do when a referral backfires on you? As a Maid, you give a recommendation to another house cleaner if you can’t do the cleaning yourself. And a botched referral is not your fault. 

You may have a bitter, angry customer or just a miserable client that doesn’t get along with the new maid service. 
Angela Brown, The House Cleaning Guru defines a botched referral as a customer who loves misery and is yelling and screaming. “Don’t take it personally, don’t explain, just walk away.”

Are you guilty of worksheet overkill? “Your worksheet is your calling card.
And your worksheet activates your satisfaction guarantee. Your worksheet is your invoice. And your worksheet is your receipt for payment. It’s where house cleaners leave notes for their customers. And homeowners pass out worksheets recommending maids to their neighbors.

Are you paralyzed by cleaning customers who think they are better than you? Many house cleaners and maids have thin skin. Some clients will act like they’re better than you with put-downs disguised as jokes.
Beware of critical comments, superior behavior and other unwelcome comments that provoke shame.
Nobody is better than you. The inferiority complex is part of keeping up with the Jones’s and is judgmental and can make you feel bad if you let it.