Did you know that a pre-walkthrough is THE SECRET to house cleaning? Professional house cleaning and DIY cleaning both need a house cleaning walkthrough. This allows you to arrange your multi-task cleaning and stick to your cleaning schedule.
Rules and guidelines can streamline your turnover service. Maids and housekeepers need rules and guidelines so things don’t get crazy in their cleaning business.
Angela Brown, The House Cleaning Guru says every maid service has scheduling issues and cancellations. Know your rules and guidelines and share them with your customers and employees and Airbnb hosts.
Should you clean for friends and family? And should you offer a friends and family discount? What do you do when they ask “Can you come clean my space or come clean with me?”
Angela Brown, The House Cleaning Guru says friends and family don’t make good cleaning clients. Her expert cleaning tips say don’t work for family. There’s too much baggage and chaos to do speed cleaning and get on to the next job. And you may never get paid.
Today’s Ask a House Cleaner sponsors are Savvy Cleaner (House cleaner training and certification.) HouseCleaning360 (List your cleaning or home service business and homeowners can find and hire you.) My Cleaning Connection (a hub where you can find cool cleaning uniforms.) Savvy Perks (an employee benefits program for cleaning business owners and their employees.)
Wait! Don’t close the sale?
You’re a house cleaner ready to say no to a customer who wants to hire you. You have bills to pay. But wait! Don’t close the sale!
Angela Brown, The House Cleaning Guru shares closing techniques. If you have a high maintenance customer using manipulation to intimidate you, turn and walk away.
When you Ask a House Cleaner business advice to grow my cleaning business and they say “Wait! Don’t close the sale maybe you’re not a good fit and need to exercise boundaries.