client always right

Is the customer always right? In this episode of Ask a House Cleaner, the customer sets some buyer rules. Excellent customer service is about providing the best customer experience. And that’s easy once client – customer boundaries exist.

Customer satisfaction starts with the homeowner being clear about their expectations.

If you’re just starting a cleaning business, these five tips will help you keep the customers you close. Grow your cleaning business or maid service by doing what other house cleaners won’t.