Did you know that a pre-walkthrough is THE SECRET to house cleaning? Professional house cleaning and DIY cleaning both need a house cleaning walkthrough. This allows you to arrange your multi-task cleaning and stick to your cleaning schedule.
Pre-Walkthrough: The Secret to House Cleaning Read More »
Rules and guidelines can streamline your turnover service. Maids and housekeepers need rules and guidelines so things don’t get crazy in their cleaning business.
Angela Brown, The House Cleaning Guru says every maid service has scheduling issues and cancellations. Know your rules and guidelines and share them with your customers and employees and Airbnb hosts.
Rules and Guidelines for Maids and Housekeepers Read More »
Should you clean for friends and family? And should you offer a friends and family discount? What do you do when they ask “Can you come clean my space or come clean with me?”
Angela Brown, The House Cleaning Guru says friends and family don’t make good cleaning clients. Her expert cleaning tips say don’t work for family. There’s too much baggage and chaos to do speed cleaning and get on to the next job. And you may never get paid.
Today’s Ask a House Cleaner sponsors are Savvy Cleaner (House cleaner training and certification.) HouseCleaning360 (List your cleaning or home service business and homeowners can find and hire you.) My Cleaning Connection (a hub where you can find cool cleaning uniforms.) Savvy Perks (an employee benefits program for cleaning business owners and their employees.)
Should You Clean for Friends and Family? Read More »
Expectations are a tricky thing in house cleaning and maid service. Our clients hire us to clean their homes, but how do you manage their wishes, hopes and the projects they pay for? The House Cleaning Guru, Angela Brown, takes a look at cleaning client’s expectations. Today we learn about upselling without over promising. Learn how to grow your cleaning business, in way that is easy to duplicate. And be so clear that your customers can share your rules with their friends. This means more referral business for you.
Expectation management is more than meeting the client’s requests. It’s about setting realistic expectations and boundaries.
Expectations – How to Manage Cleaning Clients Wishes Read More »
