special projects

Ask a House Cleaner, I Should Have Said No, Savvy Cleaner

I Should Have Said No – Weirdest Cleaning Requests

I should have said no to the weirdest cleaning requests.

As a house cleaner or maid, we aim for customer service and customer satisfaction. But the day will come when you’ll have a cleaning mistake that will leave you saying “I should have said no.”

Today on Ask a House Cleaner tips include a house cleaning waiver and knowing when to walk away.

Housework Twilight Zone style will leave you with regret, lessons learned and saying “I should have said no.”

Ask a House Cleaner, Expectations, Savvy Cleaner

Expectations – How to Manage Cleaning Clients Wishes

Expectations are a tricky thing in house cleaning and maid service. Our clients hire us to clean their homes, but how do you manage their wishes, hopes and the projects they pay for? The House Cleaning Guru, Angela Brown, takes a look at cleaning client’s expectations. Today we learn about upselling without over promising. Learn how to grow your cleaning business, in way that is easy to duplicate. And be so clear that your customers can share your rules with their friends. This means more referral business for you.

Expectation management is more than meeting the client’s requests. It’s about setting realistic expectations and boundaries.

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