Kicked Out of House Cleaning Facebook Group

Kicked out of a Facebook Group for being a jerk? You’re not alone. Over twenty people got kicked out of my Facebook Group today alone for being volatile, mean, anger issues or cursing. It was the last straw.

We Ask a House Cleaner if expletives come with a warning. Angela Brown, The House Cleaning Guru says this is your warning. If you’ve attacked someone in the group that’s grounds to be kicked out.

Ours is a professional house cleaners group built on the foundation of respect. It’s designed to help, offer tips, tutorials, and support. Oh, and there’s a zero tolerance no cursing policy.

Today’s sponsor is https://HouseCleaning360.com

#HouseCleaning360 is a referral database for home service providers like brick masons who lay patios and pavers.

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Hey there, I’m Angela Brown, and this is Ask a House Cleaner. This is a show where you get to ask a house cleaning question, and I get to help you find an answer.

 

Kicked out of Facebook Group bricklayer

Now today’s sponsor is HouseCleaning360.com. This is a 360 view of the perfect home. So let’s say you’re thinking about laying a patio, and you need somebody to come do all the brick pavers. You’ll find that person on HouseCleaning360.com.

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Question: Kicked Out of House Cleaning Facebook Group

Kicked out of Facebook Group facebook group

Today’s question comes from a girl who’s been kicked out of seven or eight house cleaning groups.

She keeps rotating, going to the next one, and the next. Thank goodness new groups keep popping up all the time.

But as soon as she joins, she gets kicked out of the group.

“Why would I get kicked out of a Facebook group?” 

You may be wondering, “What does this have to do with house cleaning?”  Well, there have been many house cleaning groups popping up on Facebook over the past 24 months or so. 

There are house cleaners that are coming together.

They are networking and talking. They are discussing many things related to the industry. Subjects such as cleaning chemicals, supplies, equipment, clients, and contracts are all talked about. 

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Answer: You Got Kicked Out For Being a Jerk

 

 

Kicked Out Private Facebook Group

This woman sent me an email. I am the administrator of a professional house cleaners group. She also got kicked out of my group.

When she got kicked out of my group, it was for this reason. She was bantering back and forth with someone in our group. And someone said something that she disagreed with.

When she disagreed with it, instead of saying, “I disagree, and here’s my take on it,” she attacked them.

She was like, “Well, what do you know. You’re just this, that, and the other.” She started using expletives.

No Cursing Policy

Kicked Out of Facebook Group for Cursing

In our group, we have a no cursing policy.

It’s for this reason. We have built our group on the foundation of respect.  

We are all humans.

We’re all trying to get from point A to point B.

We’re all business owners.

We’ve all had a crappy day.

We’ve all dealt with difficult and hard to manage customers. But when you come to our group, it is a safe place. 

Our Group Is a Safe Place

Kicked out of Facebook Group frustrated man

If you show up in our safe place, and someone starts attacking and cursing at you, that is no longer safe.

So I removed her from the group because she was volatile.

Warnings Before Kicking Out

Kicked out of Facebook Group repeatI had sent her a warning before kicking her out. I said,“Hey, you got to back off on this behavior. Because this is just not nice, and we like to be nice inside our group.”

Well, in the instant message thread, there were already several conversations that we had. Things like, “This is not good behavior.” and “I’m sorry, you can’t cuss in our group.” had already been said.

I would screenshot messages from her and let her know it was unacceptable. I would tell her, “Please tone this down, or we will have to remove you from the group.”

There were several of these warnings when finally it was the last straw. I said to myself, “Why am I babysitting this grown adult woman? It would be easier for me, to let her go. It would be less maintenance, and it would be less struggle and trials for everyone if I would just let her go.”

So I just removed her from the group.

2nd, 3rd, 4th Chances…

Kicked out of Facebook Group thinking woman

Now in the group, they make fun of me. They say that I have a swift boot and to kick people out.

But the truth of the matter is, you might get six or seven chances from me.

I am the kind of person that believes in the human spirit, and I want to see people succeed. I want to be the person that gives you a second chance, and a third chance, and a fourth chance, and a fifth chance.

If you are one of my employees or a member of my group, you will see that I will give you as many chances as I can. At some point, I will reach the end of my limit. 

No More Chances

Kicked out of Facebook Group banning

Okay, so I kicked her out of the group.

Then she fired back at me with a bunch of expletives. She wanted to know why I thought I was better than her and could kick her out of my group.

I don’t have the ability to screenshot all the conversations that we had, but I did tell her that I gave her warnings. I let her know that this was, in fact, a repeat behavior.

Take a Look at Yourself

Kicked Out, Personal Inventory

So if you got kicked out of a Facebook group, usually there is a good reason.

My suggestion would be, take a personal look at your behavior. Look at your language, and look at the way that you are approaching people.

Warning – Apology – Not Kicked Out

Kicked out of Facebook Group steel wool

I gave a warning to a girl the other day. She gave a genuine apology and said, “I know I am as wooly as steel wool.”

I’m not sure what that means, except maybe she thinks she’s abrasive.

She was coming off as abrasive in our group.

The warning to her was, “Please don’t make me kick you out of this group. Because I think you’re a valuable addition to the group, and I like you as a person. So don’t put me in the situation where, as the administrator, I have to kick you out of the group.”

She apologized and was not kicked out of our group. 

Computers Don’t Give You the Right to Be Rude

Kicked out of Facebook Group networking

These groups are an awesome way to network, where you don’t even have to leave your house.

Think about it this way. When you show up to a regular meeting of any sort, you would take a shower, dress nice, maybe put on makeup, right? 

You would show up, and you would be polite to people. If you didn’t like somebody, you would stand there in a conversation. You might have a smile on your face, and you would listen.

But you’re not going to attack people like we attack in the Facebook groups.

When you are hiding behind a computer, you think you have this magical power, where you can just be all out there. You cannot.

You’re still dealing with human people. These human people have human feelings.

Own Your Part

Kicked out of Facebook Group attackIf you got kicked out of my group, you’re most likely going to get kicked out of someone else’s group. 

I have a lot of patience. I’m not going to argue with you, but I will kick you out of my group if you misbehave.

Anyway, those are the reasons why. I want you to know these so that you don’t ruin your future and get kicked out of every group that’s out there. It is not everyone else’s fault. Because the reality is, it is your fault.

All righty. That’s my two cents for today, and until we meet again, leave the world a cleaner place than when you found it. 

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Resources For This Episode

How to Turn Your Facebook Group into An Engaging Community – http://amzn.to/2hM8avo

Facebook Groups: How to Use Facebook Groups in Your Social Media Marketing Mix to Promote Your Business – http://amzn.to/2ze6GRw

Facebook Groups: Building a Niche Audience that Will Buy Your Content – http://amzn.to/2jT6ZP6

How to Build a Facebook Community and Sell More Online Courses: The Edupreneur’s Guide – http://amzn.to/2hUtt1l

The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google – http://amzn.to/2A4rbkX

Boost Your Income with Facebook Groups: The Ultimate Guide to Growing Your Facebook Group – http://amzn.to/2A0DnVQ

You Are Not So Smart: Why You Have Too Many Friends on Facebook, Why Your Memory Is Mostly Fiction, and 46 Other Ways You’re Deluding Yourself – http://amzn.to/2hM8nym

Group Admin Tools to Help You Create a Stronger, More Engaged Facebook Community – http://bit.ly/2xIV3Ek

5 Tips for Running a Facebook Group Successfully – http://bit.ly/1S210Ou

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About @SavvyCleaner // Angela Brown

Angela Brown, The House Cleaning Guru // Founder of SAVVY CLEANER // Author of the book: How to Start Your Own House Cleaning Company