Business Ownership

Ask a House Cleaner, Video Games, Savvy Cleaner

Video Games vs. House Cleaning

Social Skills / By

Video games are a great activity for kids out of school for the summer. But is it rude to play video games while the maid is cleaning?

Today on Ask a House Cleaner you’ll find out what to do when the maid is trying to clean around a kid playing video games. Whether it’s expected for the kid to acknowledge the maid while he or she is cleaning your room.

Is your maid interrupting video games at your house? Angela Brown, The House Cleaning Guru says “come clean with me”, or at least let me know what not to unplug or move. It’s all about communication and being a savvy cleaner.

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Ask a House a House Cleaner, Communication Skills, Savvy Cleaner

Communication Skills – House Cleaner Tips 2017

Communication / By

Communication skills are on the top of every house cleaning business owners list.

Dynamic communication skills will help you clarify and articulate customers expectations. Reconnect with clients in a way that helps you understand, and be understood. Angela Brown, The House Cleaning Guru gives tips on joining a Toastmaster club. Hone your communication skills with eye contact, vocal variety, hand gestures, speaking in sincerity.

Today on Ask a House Cleaner we discuss when to text a client and when to use the phone. Communication is more than speaking with clarity, it’s about reconnecting and memorable interaction. Don’t just be a house cleaner, be a savvy cleaner.

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Ask a House Cleaner, High Maintenance Employee, Savvy Cleaner

High Maintenance Employee Is Wrecking My Business

Business Growth / By

High maintenance employee is a frazzled employee, with personal commotion,
personal chaos and personal drama.

If you have a high maintenance employee it might be time for a wellness day if they need to seek professional therapy.

A high maintenance will bring the entire company down. Before that happens, create
new employee rules in writing. Get each member of your team to sign employee rules.

Update employee file and provide house cleaner training.

Angela Brown, The House Cleaning Guru provides tips to help your small business thrive.

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Ask a House Cleaner, Skipped Some Chores, Savvy Cleaner

Skipped Some Chores – House Cleaner Big Goofs

Communication, Employee Training / By

I Skipped some chores is a house cleaner goof. But how many times will the customer keep you if the maid forgot to clean a room?
Today on Ask a House Cleaner a distracted cleaning technician skipped some chores. (Or rather, didn’t know a room was there and skipped the bedroom and the attached bathroom.)
When the client called – the maid wants to bail. She feels the customer is suggesting she skipped some chores on purpose. Or ran out of time, or was doing sloppy work.
Now she wants to bail on the customer because she doesn’t like confrontation.
Today’s show sponsor is https://HouseCleaning360.com
HouseCleaning360 is a business referral network for house cleaners and maids and housekeepers.

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Ask a House Cleaner, Too Young To Own a Cleaning Business if... Savvy Cleaner

You’re Too Young To Own A House Cleaning Business if…

Social Skills / By

Too young, too old to clean house. What’s the perfect age? How Young is too young to own a house cleaning business?

The House Cleaning Guru, Angela Brown shares some advice on the wisdom. And the experience and understanding required to be a business owner.

You’ll need some knowledge about customer service. Along with the ability to understand customers requests. And then be responsible enough to follow through and collect your money.

It’s not about being too young or too old – it’s about knowing what’s needed to run a cleaning business.

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