Ask a House Cleaner, 1-Star Review, Savvy Cleaner

11 Ways to Overcome a 1-Star Review for House Cleaning

“How do I overcome a 1-star review for house cleaning? I’m trying to grow my cleaning business with ratings and reviews but I got a 1-star review filled with hate and animosity.”

We Ask a House Cleaner about DIY reputation management and how to resolve a bad review on Google, and Yelp.

Angela Brown, The House Cleaning Guru says a 1-star review isn’t going to kill you. Focus on your satisfaction guarantee, customer service, attention, and care. Oh, and a QR code. A satisfied customer is your best weapon against the schema.

Today’s sponsors are Savvy Perks (where you can reward your employees for work well done.) Savvy Cleaner (House Cleaner and Maid Service Training.) HouseCleaning360 (Where you can list your cleaning business do customers can find you.) And My Cleaning Connection (a hub of really cool cleaning stuff and resources.)

If My Life Depended On It

If My Life Depended On It – Problem Solving Cure

If my life depended on it could I find a solution? Problem-solving comes in all shapes, especially when you’re a house cleaner.
“If my life depended on it” forces us to get creative in our troubleshooting with client problems. Angela Brown, The House Cleaning Guru teaches that better questions = better answers.
Today on Ask a House Cleaner we learn to ask “If my life depended on it…” and then expect an answer. House cleaning and maid service tips to help you grow your cleaning business.

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