Who would you hire as your ideal employee? Angela Brown, the House Cleaning Guru chooses her Dad.
Who would you hire if you knew you needed an expert in creating systems? Would you hire a lot of people or just those who are efficient, consistent and show a strong work ethic?
Who would you hire if you need someone you can count on? Or if you need work well done? How about an “I Can Do” attitude? Would you hire a reasonable person who charges a fair price and provides quality service?
Today on #AskaHouseCleaner we learn lessons from Dad.
Listen: Who Would You Hire?
Watch: Who Would You Hire?
Hey there, I’m Angela Brown, and this is Ask a House Cleaner. This is a show where you get to ask a house cleaning question, and I get to help you find an answer.
Question: Who Would You Hire and Why?
Today’s question is a personal question for me. Somebody wants to know “Angela if you could hire one person that you know right now, who would it be and why?”
Answer: Who Would You Hire? Don’t Need To Think Long
I gave that a lot of thought. Because over the years I’ve had the opportunity to hire a lot of people.
And if I could clone the characteristics of the one person I would hire right now and why it would be my Dad.
Who Would You Hire If You Knew They Were Consistent?
Now my Dad is one of the most consistent people that I know. And throughout the course of my entire life, he’s had this even-keel attitude.
And so instead of getting dramatic when things go wrong and just falling apart at the seams, he’s been consistent in his moods. Because of that, I know what I can count on at all times, and under all forms of circumstances.
That is huge for me. I know that no matter how bad things get I can still rely on a reasonable person. Dad is not a person that’s going to go ballistic and fall apart.
Who Would You Hire If You Knew They were Efficient?
The next thing about my Dad is he is efficient.
He’s always focused on creating systems. Everything he does he wants to do it quicker, faster, easier and still produce quality.
My Dad is one of the most high-quality people I know. He doesn’t take shortcuts. And he doesn’t Band-Aid things together. Because later on if you look into the future later on that Band-Aid approach is going to fall apart.
Who Would You Hire If You’re Not Big on Shortcuts?
Dad’s philosophy is “Do it right the first time.” Even if it takes extra time and more resources – shoot for quality. Quality lasts.
And that’s one of the things I appreciate about my Dad. He taught me to look into the future and estimate decay. For example, If I buy furniture I can buy some cheap piece of furniture that’s going to fall apart in a couple of years. Or, I can spend a little bit more money right now and I can buy a nice piece of furniture that’s going to last a while.
When my husband and I bought our home we bought furniture with a 25-year goal in mind.
Quality is an Investment
And so, our dining room table for example, instead of a cheap wooden table that’s going to fall apart, we bought a wrought iron table. It’s got wrought iron legs and wrought iron chairs, and a fossil stone top. And so, 15 years later it still looks brand new. It’s going to last. It will still be here 30 years from now. That table is not going anywhere.
We bought leather sofas for the living room. Our leather sofas look as nice today as they did 15 years ago when we purchased them. So, we bought nice quality stuff that’s built to last, and we take good care of it. But those are characteristics I learned from my Dad.
My Dad was always focused on “Do it right the first time.” And that transcended into his work ethic.
If You Don’t Have Time To Do It Right The First Time…
Because if you don’t have time to do something right the first time when on earth are you ever going to come back and have a chance to redo it?
And so, all the things that my Dad set up were systems that would duplicate themselves. Or they were durable and would stand the test of time.
Who Would You Hire If they Had The Characteristics of Dad?
I’d hire Dad. Dad recently retired. He’s not up for house cleaning now. So he wouldn’t take a job from me if I tried to hire him.
But he was never afraid to roll up his sleeves and to jump in and do the work.
I grew up in a home where my Dad did dishes, he vacuumed floors. He mopped floors, and cooked meals. He did whatever needed to be done.
There was no job that was below him or “Well, that’s a woman’s job! I’m not going to do that!”
His attitude was always, “Oh, someone needs my help, I’ll pitch in.” He had this I can do attitude.
Like it Or Not, We Look Up To Our Parents
And it was lovely to see because as kids you look up to your parents. You’re observing. You’re watching. And my Dad taught me (and this is an amazing skill that I wish all parents would teach their kids.)
Don’t wait to be asked to do something. If you see that something needs to be done, give yourself permission to jump in and go do it.
And I learned that from my Dad.
No one has to ask. There’s no nagging. Or bickering. There’s no “well I’ve asked you 10 times. Yadda, yadda.” There’s none of that.
Something needs to be done, you jump in and you do it.
Who Would You Hire if They Had an Unmatched Work Ethic?
So, I’ve learned some really interesting lessons from my Dad. And my Dad’s work ethic is unmatched by anything I have ever seen.
He taught us as kids that when you show up when you’re expected. And you show up consistently. You provide a fair price and a quality product. And you do that over, and over, and over, and over you will never lack for work.
I Have Never Lacked for Work
And I know a lot of people in the house cleaning business who can’t say that. (I think it has something to do with the era that we live in.)
They act entitled. And they say things like “Well I’m going to charge all this money because I’m worth it.” And they do, they out price themselves.
Then the customers that hire them are not satisfied with the work quality. And they end up firing those house cleaners. And the house cleaners can’t figure out why they keep getting fired. (Because they’re worth all this money.) Right?
Well, they don’t have a fair price, they don’t have a consistent work ethic. And they’re arrogant and entitled. And so, what happens is this just create this weird energy where they can’t keep jobs.
Who Would You Hire If You Knew They Had The Goods?
And then there’s this group of people that are consistent day in and day out. Every time they come they deliver excellent work, on time.
They have a positive attitude. And they are pleasant to work with. These people are never looking for work.
They got more work than they can possibly handle.
And I know house cleaners in this industry that have had the same clients for 15 years.
And they never have cancellations.
The customers can’t wait for them to come back because these people are reliable. They are consistent, they offer a fair price. You can count on them – every time.
Dad taught me those kinds of skills.
Who Would You Hire – Would You Hire Yourself?
And so, the reason I bring this up to you is this.
It’s not too late to teach your kids these skills. If my Dad taught me, you can teach your kids. You can teach your employees.
But these are skills that will serve you for the rest of your life.
Anyway, so if my Dad were up for hiring, I would I would hire him right now because he’s the cream of the crop.
Alrighty and that’s my two cents worth.
So, until we meet again,
leave the world a cleaner place than when you found it.
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About the Show
Learn how the show came to be, interesting facts about the show host, and other frequently asked questions about the show.
Resources For This Episode:
The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues – http://amzn.to/2thg3gm
The Ideal Employee, Understanding and Dealing with Personality Tests – http://amzn.to/2tsiBfT
The Servant Leader: How to Build a Creative Team, Develop Great Morale, and Improve Bottom-Line Performance – http://amzn.to/2vkRu3D
The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever – http://amzn.to/2uchlMr
Do More Great Work: Stop the Busywork. Start the Work That Matters – http://amzn.to/2th0zsN
It’s Work! How Will You Show Up?: 99 Tips, Turns, and Lessons Learned from a Panel of One! – http://amzn.to/2uErxOs
Permissions To Share
SAVVY CLEANER – House Cleaner Training and Certification – https://savvycleaner.com
HOUSECLEANING360 – Referral database of the world’s most prominent home service providers and the homeowners they serve. https://housecleaning360.com