Ask a house cleaner what a mulligan is and how to you get referrals from them? Angela Brown, The House Cleaning Guru explains all about the Mulligan and where to get ideas for Mulligans to grow your house cleaning business.
Entitlement is a problem with house cleaning customers. You go to bid a job and they’re like “clean my space, I’m a VIP, and I need special treatment.” They reek of entitlement with expectations of speed cleaning and they deserve a discount.
The entitlement starts with the promise of rewards and a license to be rude. They expect you to stay longer than the job requires because they deserve it all.
They have special rights, expect favors, and the rules don’t apply to them.
Angela Brown in today’s Ask a House Cleaner talks about freedom from entitled and demanding customers.
Today’s sponsors are Savvy Cleaner (House Cleaning Training.) HouseCleaning360 (A place to list your cleaning service and find cleaning customers.) And My Cleaning Connection (a hub for cool cleaning resources and stuff.)